
1xBet User Agreement – What You Need to Know
- To register on this website, users must accept the Terms of Service. If the Terms of Service are updated, existing users may stop using the services before the update takes effect, which will be at least two weeks after its announcement.
- The Terms of Service may be available in multiple languages, but the original English version takes precedence over any translations.
- 1x-bet-thailand.com is managed by Caecus N.V., a company registered under the laws of Curaçao, holding Company Number 163779 and licensed by the Curaçao Gaming Control Board under license number OGL/2024/1262/0493, in compliance with the National Ordinance on Offshore Games of Hazard (NOOGH). The license was issued on 07/11/2024.
- Payment processing is handled by Exidna Enterprises LTD (HE435756) and Kassifoni Enterprises LTD (HE435760).
- To participate in games, users must agree to be legally bound by the Responsible Gaming Agreement (RGA) and its Gaming Terms & Conditions (GT&C). These agreements include important restrictions and limitations designed for user protection.
- The following individuals are prohibited from placing bets:
- Those under 18 years old.
- Individuals directly involved in the event being bet on (e.g., athletes, coaches, referees, club owners, or managers) or those affiliated with them.
- Representatives of other bookmakers.
- Individuals with gambling addiction issues.
- Anyone legally restricted from entering a contract with a bookmaker under applicable law.
- Accessing and using this website for betting, gambling, or related activities may be illegal in some countries, such as the USA, UK, Cyprus, and the Netherlands. The website is not intended for use in jurisdictions where such activities are prohibited.
- The fact that the website is accessible in a restricted country or available in its official language does not constitute legal authorization to use its services. Users must ensure compliance with local laws before accessing the platform.
- It is the user’s responsibility to determine whether gambling is legal in their location. By using this website, users confirm that they have sought legal advice and that their participation is lawful. If it is found that a user resides in a restricted country, the company reserves the right to close their account and refund any remaining balance, deducting any winnings credited after their last deposit.
- The bookmaker may refuse bets from users who do not comply with these rules. It also reserves the right to refuse any bet without providing a reason.
- All bets are settled based on the data from the processing center.
- Winnings will be paid within 30 calendar days after the official results of the last event on the bet slip are published.
- A bet is considered won if all predicted outcomes in the bet are correct.
- Betting conditions (odds, handicaps, totals, maximum stake limits, etc.) may change after a bet is placed, but this does not affect the terms at the time of placement. Users must verify any updates in the pre-match markets before betting.
- If a technical issue or interrupted stream affects an Esports Live event, bets will be refunded only if the event does not take place or is not settled by the bookmaker.
- If an error occurs when accepting a bet (e.g., misprints, incorrect odds, or violations of the rules), the bookmaker reserves the right to void such bets. These bets will be settled at odds of 1.00.
- If an obviously incorrect odd is offered, the bet will be settled at the correct odds applicable to that market.
- If there are suspicions of match-fixing, the company may block bets on the event until an official decision is made by an international body. If match-fixing is confirmed, bets will be declared void and settled at odds of 1.00. The company is not required to provide evidence to customers.
- 1xBet is committed to fair play and acknowledges that match-fixing and event manipulation are associated with criminal activities such as corruption and organized crime. The company fully complies with the objectives of the “Council of Europe Convention on the Manipulation of Sports Competitions” (CETS No.215) and relevant legal requirements.
- The bookmaker reserves the right to void bets in cases of foul play, unauthorized use of accounts, or unusual betting patterns. “Foul play” includes match-fixing, intentional loss, or other violations of competition rules.
- If these rules are amended, customers will be notified. Bets placed before the change remain subject to the previous rules, while those placed afterward will follow the updated regulations.
- Connection failures when confirming a bet do not result in bet cancellation.
- Placing a bet confirms that the customer agrees to these rules.
- Bets will be settled based solely on the bookmaker’s declared results. Any disputes regarding results, dates, or event start times will be reviewed alongside official documents from sports federations.
- Complaints regarding transliteration or translation errors in team names, player surnames, or venues will not be considered. Tournament names are for convenience, and errors in naming will not justify a stake refund.
- The bookmaker is not liable for any indirect, incidental, or collateral losses (including lost profits), even if warned about potential damages.
- The bookmaker reserves the right to modify these rules at any time. Changes take effect immediately after being published on the website.
- 1xBet informs users about winning probabilities and the potential risks of losing money.
- Deposits and withdrawals can be accessed through the “My Account” section.
General Rules for Betting
- The bookmaker accepts bets based on a predefined list of betting markets, with odds reflecting the estimated likelihood of each outcome.
- The minimum bet per selection is $0.30/€0.20.
- The bookmaker determines both minimum and maximum stakes individually for each selection. Maximum stake limits vary depending on the sport and event. If an accumulator (system) bet includes multiple selections with different stake limits, the lowest maximum limit will apply.
- The maximum potential payout per bet is capped at €50,000 (or an equivalent amount in another currency).
- The company reserves the right to adjust the maximum stake and odds on certain markets at its discretion, as well as to impose or lift any other restrictions on specific customers without prior notice or explanation.
- If a bettor places multiple bets on the same outcome or combination of outcomes at varying odds, and the total stake exceeds the bookmaker’s set limits, the bookmaker may declare such bets void. These bets will be settled at odds of 1.00.
- A bet is considered valid once it has been registered on the server and confirmed online. Once registered, bets cannot be modified or canceled.
- Bets are only accepted within the available balance of the customer’s account. Once registered, the bet amount is deducted from the account. Winnings, if applicable, are credited after settlement.
- Bets must be placed before the start of an event. The event’s date, start time, and any relevant details shown in the Sports section are for reference only. Any bet placed after an event begins will be considered void, except for in-play (live) bets, which remain valid until the end of the match.
- SPORTS and LIVE bets cannot be modified or canceled, except in specific cases outlined in paragraphs 10-14.
- If a single bet is canceled, the stake is refunded. In accumulator or system bets, any voided selections will be excluded from the settlement.
- If bets are settled incorrectly due to an error (e.g., incorrect result entry), they will be recalculated. Bets placed between the erroneous settlement and recalculation remain valid. If the bettor’s balance becomes negative after recalculation, further bets will be restricted until a sufficient deposit is made.
- An event is only considered rescheduled or canceled if officially announced by the event organizer, a sports federation’s website, a club’s website, or other authoritative sports information sources. Any changes will be reflected in the Sports section.
- A bet will be voided if the customer intentionally misleads bookmaker staff by providing false information regarding bets, payouts, event results, or related matters. This rule also applies to minors (under 18 years old) and their parents.
- A bet will be canceled if it was placed on an already known outcome (i.e., the event has concluded, but results have not yet been updated).
- The “Simultaneous Finish” rule applies when multiple competitors win an event, tournament, or championship. If there are two winners, the stake is divided by two for settlement. If there are three or more winners, bets will be settled at odds of 1.00. This rule does not apply to “To be higher” or “Match-up” markets.
- The “Mercy Rule” applies when a game is ended early due to one team having a significant advantage in goals, points, etc., after reaching a predefined score threshold. The specific score required for this rule is set by the event organizer.
- SP (Starting Price) refers to the odds at the start of a race, calculated as an average of the odds offered by competition organizers before the race begins. If a competitor withdraws before an event starts or does not participate (as per the official tournament protocol) and no new SP market is formed, all bets on that competitor will be void and settled at odds of 1.00.
